jjlpoit Privacy Policy

Introduction

1.1 jjlpoit is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of a great gaming experience, and that trust starts with being completely transparent about how we handle your information.

1.2 This Policy applies to all personal data collected through the jjlpoit website, mobile platform, customer support channels, and any other services operated by jjlpoit. It applies to registered players, prospective players who browse the Platform, and individuals who contact jjlpoit for support or information.

1.3 jjlpoit processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. We are committed to upholding the principles of transparency, legitimate purpose, and proportionality in all data processing activities.

1.4 This Policy should be read alongside jjlpoit's Terms & Conditions, which govern your use of the Platform. Defined terms used in this Policy have the same meaning as in the Terms & Conditions unless otherwise stated.

Data Controller

2.1 For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, jjlpoit is the personal information controller responsible for your personal data collected through the Platform.

2.2 If you have any questions about how jjlpoit processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer via the contact details provided in Section 15 of this Policy.

Data We Collect

3.1 jjlpoit collects personal data that is necessary to provide you with a safe, fair, and compliant gaming experience. The categories of personal data we collect include:

3.2 jjlpoit does not collect sensitive personal information (as defined under the DPA) unless strictly required for compliance purposes, such as government-issued identification for age and identity verification. Such data is handled with the highest level of care and security.

3.3 Where you provide personal data about third parties (for example, a referral), you confirm that you have obtained the necessary consent from those individuals to share their data with jjlpoit.

How We Use Your Data

4.1 jjlpoit uses your personal data only for the purposes for which it was collected and as described in this Policy. The primary purposes for which we process your data include:

• Creating and managing your jjlpoit account, including identity and age verification;
• Processing deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO , Metrobank, and other supported payment methods;
• Providing customer support and responding to your queries and complaints;
• Complying with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements;
• Monitoring gameplay for responsible gaming purposes and enforcing self-exclusion orders;
• Detecting, investigating, and preventing fraud, cheating, and other prohibited conduct;
• Improving the jjlpoit Platform, personalising your experience, and developing new features;
• Sending you transactional communications such as deposit confirmations, withdrawal notifications, and security alerts;
• Sending you marketing communications where you have provided your consent to receive them.

4.2 jjlpoit will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

Legal Basis for Processing

5.1 jjlpoit processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you, including operating your account, processing transactions, and providing gaming services;
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including AML, KYC, and gaming regulatory requirements;
• Legitimate Interests: Processing is necessary for jjlpoit's legitimate interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Where we rely on your consent, such as for marketing communications, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Disclosure

6.1 jjlpoit does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and age verification service providers to fulfil our regulatory obligations;
• Technology Partners: Game software providers, platform infrastructure providers, and IT service providers who process data on our behalf under strict data processing agreements;
• Regulatory Authorities: Philippine gaming regulators, the National Privacy Commission, law enforcement agencies, and other government bodies where required by law;
• Fraud Prevention Services: Third-party fraud detection and prevention providers to protect the integrity of the Platform;
• Professional Advisers: Legal, accounting, and auditing firms where necessary for the operation of jjlpoit's business.

6.2 All third parties with whom jjlpoit shares personal data are required to handle that data in accordance with applicable data protection laws and jjlpoit's data processing standards. We do not permit third-party service providers to use your personal data for their own purposes.

International Data Transfers

7.1 In some cases, jjlpoit may transfer your personal data to service providers or partners located outside the Philippines. Where such transfers occur, jjlpoit ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law.

7.2 By using the jjlpoit Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

Data Retention

8.1 jjlpoit retains your personal data for as long as your account is active and for such additional period as is necessary to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.

8.2 In general, jjlpoit retains account and transaction records for a minimum of five (5) years following account closure, in accordance with applicable AML and gaming regulatory requirements in the Philippines.

8.3 Where personal data is no longer required for any lawful purpose, jjlpoit will securely delete or anonymise it in accordance with our data retention schedule.

Cookies & Tracking Technologies

9.1 jjlpoit uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform to enhance your experience, analyse usage patterns, and support security functions. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled.
• Performance & Analytics Cookies: Help us understand how players use the Platform so we can improve functionality and user experience.
• Functionality Cookies: Remember your preferences, such as language settings and game history, to personalise your experience.
• Security Cookies: Used to detect and prevent fraudulent activity and protect the integrity of your account.

9.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jjlpoit Platform. Strictly necessary and security cookies cannot be disabled as they are essential to the operation of the service.

Your Data Subject Rights

10.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jjlpoit:

• Right to be Informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Policy;
• Right of Access: You have the right to request a copy of the personal data jjlpoit holds about you;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You have the right to object to certain types of processing, including direct marketing;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

10.2 To exercise any of the above rights, please contact jjlpoit's Data Protection Officer using the contact details in Section 15. We will respond to all verified requests within thirty (30) days in accordance with the DPA.

Security Measures

11.1 jjlpoit implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jjlpoit Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and potential security incidents.

11.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jjlpoit will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

11.3 While jjlpoit takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your jjlpoit login credentials.

Children's Privacy

12.1 The jjlpoit Platform is strictly intended for individuals aged 21 years and above. jjlpoit does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

12.2 If you believe that a minor has registered an account on jjlpoit or provided personal data to us, please contact our support team immediately at the contact details provided in Section 15.

Marketing Communications

13.1 jjlpoit will only send you promotional emails, SMS messages, or push notifications where you have provided your explicit consent to receive such communications during registration or through your account settings.

13.2 You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your jjlpoit account settings, or by contacting our support team. Withdrawal of consent does not affect the lawfulness of any marketing communications sent prior to your opt-out.

13.3 Please note that even if you opt out of marketing communications, jjlpoit will continue to send you essential transactional and account-related communications, such as deposit confirmations, withdrawal notifications, and security alerts.

Changes to This Policy

14.1 jjlpoit reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. The date of the most recent revision is displayed at the top of this Policy.

14.2 Where changes to this Policy are material, jjlpoit will notify registered players via email or a prominent notice on the Platform. Your continued use of the jjlpoit Platform following notification of changes constitutes your acceptance of the revised Policy.

14.3 We encourage you to review this Privacy Policy periodically to stay informed about how jjlpoit protects your personal data.

Contact & Complaints

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or jjlpoit's data processing practices, please contact our Data Protection Officer:

Data Protection Officer – jjlpoit
Email: [email protected]
Support is available 24/7 via live chat on the Platform.

15.2 If you are not satisfied with jjlpoit's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.

15.3 jjlpoit takes all privacy complaints seriously and will investigate and respond to all verified complaints in a timely manner in accordance with our obligations under the DPA.